International Travel

Resort Review: Hyatt Zilara Riviera Maya in Mexico

swim up room at the Hyatt Zilara Riviera Maya
The swim up rooms at the Hyatt Zilara Riviera Maya are dreamy. credit: Catherine Parker

Life is demanding and if you have kids, it can be insane. A couples getaway might be just the reset you need. With the soft air of the Caribbean wafting through the palm trees and into the open air lobby, guests will immediately relax and sink into getaway mode. Near Mexico’s Playa del Carmen, the Hyatt Zilara Riviera Maya opened in December 2022 as an adults-only, all-inclusive. Nestled among the tropical landscape and pristine white sand beach, this resort’s understated design and the amazing food are perfect for a quiet couples getaway.

Hyatt Zilara Riviera Maya for a Couples Getaway

  • The property is gorgeous and secluded.
  • A sophisticated atmosphere that promotes relaxation.
  • Large pool with lots of loungers
  • Wide white sand beach

My Suite at the Hyatt Zilara Riviera Maya

As I entered my room, I immediately noticed the travertine marble under my feet after I kicked off my shoes. Instantly I felt relaxed as it soothed my travel-weary feet. 

 The king-sized bed dazzled with its pristine white bedding along with a large ceiling fan overhead. During my winter visit, I was able to turn off the air-conditioning, turn on the fan and fall asleep to the sound of the ocean waves.

My room featured a beverage station with a Nespresso coffee maker, perfect for an cup of espresso in the morning with the china cups provided. My room was outfitted with a mini-bar featuring Mexican beer, Coca Cola products along with sparkling water and lots still water.

In fact, with its secluded location the Hyatt Zilara Riviera Maya offers a quiet getaway without street noise or loud common areas. Additionally my room  was outfitted with a blue tooth speaker, alarm clock and charging port, all next to the bed. I easily connected my phone to enjoy my music service, thanks to the complimentary wifi. 

Right outside of the bathroom, the bank of closet space was outfitted with all the necessities, like an iron and board, in-room safe, a scale, umbrella, a pair of white plush robes along with slippers. The closet space offered space for handing clothes as well as shelves.

Hyatt Zilara Riviera Maya view
The view from my room of the pool and the Caribbean beyond. credit: Catherine Parker

My Bathroom at the Hyatt Zilara Riviera Maya

Since this is an adults-only all-inclusive, the bathrooms are exceptionally luxurious. My room was outfitted with a spa-like bathroom featuring marble floors and a large glass-enclosed shower featuring two separate shower heads, including one rain shower head.

The most daring feature, the shower has the floor-to-ceiling window that opens onto the room. If the room’s drapes are open, ocean view rooms get a glimpse of the pool and a peak of the Caribbean beyond. The shower also features a bench.

The marble vanity features a well-lighted mirror and a separate make-up mirror above the two sinks. The bathroom offers a separate water closet as well.

Suites at the Hyatt Zilara Riviera Maya

This property offers 291 rooms in 12 different room categories. Each boast an understated and luxurious retreat for well-deserved alone time that makes the Hyatt Zilara Riviera Maya for a Couples Getaway ideal.

Most rooms offers the choice of a king or a pair of double beds. All the rooms features the spa-like bathrooms, some with a whirlpool tub instead of the shower.

The Hyatt Zilara Riviera Maya offers ocean view rooms along with resort and tropical view rooms. The resort recently added 46 swim-up rooms with a choice of a resort view or a tropical view.

For the ultimate experience, six of the suites offer a plunge pool along with views of the ocean beyond. Some of the rooms offer  butler service.

The Master Suites feature a separate living room area. The Presidential Suite offers a separte bedroom.

swim up room at the Hyatt Zilara Riviera Maya
The swim up rooms at the Hyatt Zilara Riviera Maya are dreamy.

Read More 

Resort Review: Hotel Ziva at the Riviera Cancun
Resort Review: Seadust Cancun Family Resort
blue corn fish tacos
The fish tacos at Lola Beach credit: Catherine Parker

Restaurants at the Hyatt Zilara Riviera Maya

With four restaurants on the property, guests have lots of options for dining.

Coffee Republic

The Coffee Republic is perfect for to-go coffee and pastries all day. From an early morning to-go coffee on a quiet beach to a  barista-made cappuccino and a tender almond croissant before an excursion.

Later in the day, the Coffee Republic is perfect for a pick-me-up. In addition to baked goods and deserts, it also dishes up gelato. The Ferraro Roche gelato is a decadent treat and shouldn’t be missed. During my stay, a cart made churros, the Mexican treat.

The Coffee Republic is open from 6 a.m. to 11 p.m. for extended dining. 

El Comedor

With rotating entrees, El Comedor offers an international breakfast and lunch buffet. This is helpful when you and your partner have varied  tastes in food and appetite.

With rotating entrees, the menu offers a collection of familiar favorites along with something for the culinarily adventurous. For the dinner service, the menu changes with the day, El Comedor offers both indoor and outdoor seating. 

El Comedor opens the buffet at 7 a.m.

Lola Beach

With its open-air dining, Lola Beach was perfect for my first meal at the Hyatt Zilara Riviera Maya. I was famished after my early morning flight.

With a menu showcasing the regional flavors of Mexico, I started with the ceviche and a margarita on the rocks, very fresh with a pop. After I had ordered, my waitress handed me a pineapple paleta, or fresh fruit  popsicle.

Then I ordered the fish tacos. The plate came with three three street taco-sized blue corn tortillas with crispy fish and a zesty slaw. All was perfecto.

At Hyatt Zilara Riviera Maya, the mixologists concoct many margarita variations. I started with an original and tried the spicy margarita next.

plated ceviche
Ceviche as a dinner appetizer at the Hyatt Zilara Riviera Maya. credit: Catheirne Parker

Capri Grille

This is the destination for modern Italian and Mediterranean dishes with a concentration on coastal influences. Its sophisticated dining room is the perfect back drop to artfully created menu.

The Capri Grille also feature a private dining experience with a menu created by the chef. It is an excellent way to entertain guests in a separate room with a dedicated waitstaff.


With three different options, the Tempest is Asian fusion restaurant. Diners can choose from sushi, hibachi dining at the teppen table and a la carte Asian menu.

I was traveling with a group so we opted for the hibachi experience. The chef creates dinner on the flat-top grill and it fuses food with entertainment.

Reservations required for hibachi table and sushi bar because of limited seating. The Tempest is open for dinner only.

A spicy Margarita on the rocks at the Hyatt Zilara Riviera Maya. credit: Catherine Parker

Places for Cocktails, Light Snacks and More

The Hyatt Zilara Riviera Maya offers several spaces to enjoy a drink, from its beach area and pool to a mixologist class taught in the lobby.


The Social bar is a favorite for happy hour and the place for the most inventive cocktails. It’s a getaway so try something new. 

During my trip, I attended a mixology class. I made several drinks like a Negroni with smoky flavors of the region. Then I made its signature gin drink with a house-made bitters along with a fruit puree. 

I also got a tip on what to buy in Duty Free on my way back home.

Social is on the lobby level and open late.


Poolside, tropical drinks like pina coladas, mojitos and margaritas in every color of the rainbow flow all day. On the deck side, it features swings hanging from the bar,

Olas closes with the pool in the evening,

Beach Bar

During the evening, the dance lights and the DJ create a festive area. Behind the Lola Beach Restaurant, its bar overlooks the sand and offers a bar seating area with a hookah (additional charge) along with relaxed seating. Try one of its a mescal or tequila drink during your stay.

Legends Sports Bar 

Catch the big game with a TV with a large bar and appetizer menu. Legends Sports Bar is open till 1 a.m. 

In Room Dining

The Hyatt Zilara Riviera Maya offers complimentary 24-hour in-room dining. During my stay, I ordered breakfast with Mexican coffee. It arrived within 15 minutes.

Special Occasions 

For guests that are celebrating a special occasion, the dining team at the Hyatt Zilara Riviera Maya can arrange a private dining experience. From a private table for two near the beach, perfect for honeymooners to a private room for you and your guests, its specially curated menus offer an exceptional fine dining experience.

Activities at the Hyatt Zilara Riviera Maya 

beach in Riviera Maya Mexico
Loungers line the beach at the Hyatt Zilara Riviera Maya. credit: Catherine Parker

The Beach

With a wide section of white sand beach at the Hyatt Zilara Riviera Maya, it offers a perfect place to relax. During my visit, the waves were gentle and the beach goes for some distance without sharp fall offs.

The Beach offers many activities during the day starting with sunrise yoga. I did this and easy enough for a novice.

The Pool 

Located next to the beach, the pool area is large and divided into zones with a bridge crossing it. It offers areas for quiet relaxation as well as water based classes, like aerobics. The pool also offers a swim-up bar area.

Near the pool, guests will find two dual-temperature whirlpools. There is also rinse-off showers in the area for sand.

Cabanas are available for the day as well (additional).

The Hyatt Zilara Riviera Maya also hosts weddings.

Zen Spa

Guests can arrange a spa treatment at the Zen Spa in its tropical setting with an covered pool featuring hydrotherapy. The Zen Spa offers both body treatments along with salon services. 

It is located a short walk from the lobby and golf cart transportation is available. At the Zen Spa, the tropical landscape and the call of its birds surrounds each guest in a serene setting. 

The tennis courts are located next to the Zen Spa. 

The Mirasole Cenote near Tulum. credit: Catherine Parker


Guests can explore the Mayan ruins at Tulum with an organized tour, like Ekinox Tours that provides transportation, admission along with a history lesson in the culture of the Mayan people. During my trip to Cancun, I toured the Tulum ruins and learned a lot from my experience to the well-preserved archeological site. 

Afterwards our tour stopped at Mirasol Cenote for lunch and a swim in a secluded cenote. This cenote offered showers and changing rooms. 

Tips for Traveling to Cancun

I used Discova for airport transfers to-and-from the Cancun International Airport. The Cancun International Airport serves over 125 worldwide destinations with nonstop service and offers a large duty-free shopping area.

The U.S. dollar is widely accepted in-and-around Cancun. Though change will be in returned in Mexican Pesos so bring lots of smaller bills for small purchases and tips.

Safety is always important when traveling. I have a cell phone plan that includes Mexico so I have data service. When traveling off the resort, I always know where I am going and use reputable transportation companies.

All vehicles are required to pass through a check point to enter the resort. So passengers need to be prepared to give their name to the guard.

For the most-up-to-date information, consult the U.S. State Department.


This article was written after a hosted stay.

The stunning Hyatt Zilara Riviera Maya is an adults only all inclusive resort in-between Cancun in Playa del Carmen. It offers sophisticated suites, some with swim-up rooms along with decadent dining options. This is a quiet resort perfect for a couples getaway. #PlayaResorts #HyattResorts


Catherine Parker has a passion for travel and seen all 50 U.S. States. As a former flight attendant with one of the largest airlines, there isn't a North American airport that she hasn't landed in at least once. Since clipping her professional wings after 9/11, she combines her love of the open road with visiting architectural and cultural icons. She is based out of Central Texas dividing her time between writing and restoring a pair of 100-year-old houses. She shares her life with her three kids and her husband.

Comments are closed.